Privacy Policy

Overview

CertifyPro("we", "our", or "us") provides a document generation and delivery platform. This Privacy Policy explains how we collect, use, and protect information when you use our website and services.

Information we collect

• Account information: name, email address, and authentication credentials when you register.
• Content you upload: templates, recipient data files, and generated documents stored in your workspace.
• Usage data: generation counts, delivery logs, and connector activity for analytics and billing.
• Technical data: IP address, browser type, and device information collected automatically for security and performance.

How we use your information

• Provide, maintain, and improve the CertifyPro platform.
• Generate and deliver documents on your behalf through configured connectors.
• Communicate with you about your account, support requests, and service updates.
• Monitor usage, prevent fraud, and ensure platform security.

Data retention

We retain your account data and uploaded content for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting certify247@gmail.com.

Third-party services

When you configure email or messaging connectors (such as SMTP, Gmail OAuth, or WhatsApp Business API), document and message delivery is processed through those third-party providers under their respective privacy policies. We do not sell your personal information to third parties.

Security

We implement industry-standard security measures to protect your data, including encrypted connections and access controls. No method of transmission over the internet is completely secure; we encourage strong passwords and responsible connector configuration.

Contact

For privacy-related questions, contact us at certify247@gmail.com.